Digital, CRM & Commercial Leader
Stephanie is a recognized loyalty marketer and digital executive with global experience working with Fortune 500 brands across the financial, hospitality, retail, and restaurant sectors. She is currently the Chief Commercial Officer at Sky Zone, a leading global indoor adventure park brand for kids (and kids at heart). She previously served as the EVP of Global Loyalty Services at Mastercard and as the SVP of Digital Guest Experience at Inspire Brands and Dunkin’. She honed her loyalty skills at Starwood Hotels, where she worked on the beloved SPG program for many years.
In 2025, Stephanie launched So Many Points (www.somanypoints.news) , a free newsletter that keeps loyalty and CRM marketers on the pulse of what’s happening, what’s next, and what it means. New issues drop 2x a month, and she often features interviews with esteemed colleagues and experts.
As for her own loyalty habits? She’s a self-professed points hoarder, a proud Sephora Rouge, and after years of chasing airline and hotel status, she’s learning to play the field more.
Stephanie lives in Boston with her husband Steve, and when not working she’s often answering to her Bernese Mountain Dog, Kona, and planning her next trip, usually while listening to a true-crime podcast.